1. Introduction

Welcome to Glimmer Consulting. Your privacy is of utmost importance to us, and we are dedicated to ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant laws.

Glimmer Consulting is a student recruitment and university application support service. We collect and process personal data exclusively for the purpose of assisting individuals in their applications to universities and higher education institutions. We are not an employment agency and do not process data for job placement purposes.

As a data controller, we determine the purposes and methods for processing your data in accordance with legal and ethical data protection standards.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Individuals seeking assistance in university applications.
• Partner universities and higher education institutions.
• Visitors to our website and users of our online services.

It does not cover data processing related to employment placement, job recruitment, or employment-related services.

3. Personal Data We Collect

To provide effective university application support, we collect the following types of personal data:

1. Identity and Contact Information

• Full name
• Date of birth
• Nationality and residency status
• Contact details (email, phone number, address)

1. Academic and Educational Data

• Previous education history (schools attended, grades, qualifications earned)
• Current academic status
• Transcripts and certificates
• University preferences and intended course of study

1. Curriculum Vitae (CV) and Supporting Documents

• CV or resume (if submitted as part of the application process)
• Personal statement or statement of purpose
• Letters of recommendation or references
• English language proficiency test results (IELTS, TOEFL, etc.)

1. Sensitive Personal Data (only if required and with explicit consent)

• Disabilities or special educational needs (for university accommodations)
• Health conditions relevant to university applications

1. Technical Data

• IP address
• Device and browser type
• Website interaction data (cookies and analytics)

4. How We Collect Your Data

We collect personal data through:

• Direct Submissions – When you provide information via online forms, email, or phone inquiries.
• University Applications – When we assist in completing application forms or submitting required documents.
• Partner Institutions – When universities request further details or confirmation of applications.
• Website and Digital Services – Through cookies and analytics tools.

5. Legal Basis for Processing Your Data

We process your personal data in compliance with the UK GDPR under the following legal bases:

• Consent – When you voluntarily provide your data for university applications.
• Legitimate Interest – When processing is necessary to support and facilitate your university application process.
• Legal Obligation – When we are required by law or regulatory authorities to process certain data.
• Contractual Obligation – When processing is required to fulfill an agreement with you (e.g., submitting your application to a university on your behalf).

6. How We Use Your Personal Data

Your data is used exclusively for purposes related to university applications, including:

• Assisting with university applications and admissions.
• Preparing and submitting required documents.
• Providing advice on course selection and entry requirements.
• Communicating with universities and academic institutions on your behalf.
• Responding to inquiries and providing customer support.
• Enhancing our services through analytics and feedback.

We do not use your data for job placement, employment recruitment, or commercial marketing outside of educational services.

7. Data Sharing & Third-Party Disclosure

We only share your personal data with trusted third parties directly involved in your university application process, including:

• Universities & Higher Education Institutions – For processing applications and admission decisions.
• Language Testing Agencies – If you require English proficiency verification.
• Educational Credential Services – For verification of academic records.
• Regulatory & Government Authorities – If required by law.

We do not sell, rent, or distribute your personal data to unrelated third parties.

8. International Data Transfers

If your university application involves institutions outside the UK, we ensure data protection compliance by:

• Using Standard Contractual Clauses (SCCs) where necessary.
• Transferring data only to countries with adequate data protection laws.
• Ensuring partner universities have robust data security measures in place.

9. Data Retention Policy

We support a structured and consistent data retention policy across our organization to ensure compliance with legal, regulatory, and operational requirements. Our data retention schedules ensure that:

• Records are kept only as long as necessary for effective operations, compliance, and accountability.
• Storage is efficiently managed by securely disposing of personal data once it is no longer needed.
• Retention periods align with legal obligations, ensuring compliance with applicable data protection laws.

Once data is no longer required, it is securely deleted or anonymized.

10. Your Data Protection Rights

Under the UK GDPR, you have rights concerning your personal data:

• Right to Access – Request a copy of your personal data.
• Right to Rectification – Request corrections to inaccurate data.
• Right to Erasure – Request deletion of your data where applicable.
• Right to Restrict Processing – Limit how we use your data.
• Right to Data Portability – Transfer your data to another service provider.
• Right to Object – Stop data processing based on legitimate interest.
• Right to Withdraw Consent – Revoke consent at any time.

To exercise these rights, contact info@glimmerconsulting.com.

11. Data Security Measures

We employ strict security measures, including:

• Encryption – Secure storage and transmission of personal data.
• Access Controls – Limiting access to authorized personnel only.
• Regular Security Audits – Ensuring compliance with data protection laws.

12. Complaints & Contact Information

If you have concerns about our data handling, contact:

Data Protection Officer (DPO)
Email: info@glimmerconsulting.com

You may also file a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113

By using our services, you agree to this Privacy Policy and our data processing practices.